Everything you need to know about ticket sales!

Tickets to the 2018 Sunshine Coast Festival of the Written Arts go on sale on Wednesday, May 30, 2018 at 8 a.m. Tickets can be purchased by telephone at 604-885-9631 or 1-800-565-9631 or online (www.share-there.com/writersfestival). Tickets can be purchased by telephone, online and in person as of Thursday, May 31, 2018. Our office hours are 9 a.m. to 4:30 p.m., Monday to Friday. The office is located at 5511 Shorncliffe Avenue in downtown Sechelt.

To keep the process moving along when ordering by phone, please have your order ready and your credit card and reading glasses in hand.

There is no advantage to using either telephone number (604-885-9631 or 1-800-565-9631). We will have eight telephone lines open. That means we can talk to eight callers at a time. This temporary telephone system has the capacity to keep an additional 16 callers in a waiting queue for up to 20 minutes. That’s 24 callers accounted for. We know that hundreds of attempts are being made simultaneously. The very frustrating piece is that your call will be dropped when you reach that 20 minute mark. I apologize in advance if this happens to you. This is the capacity of the system we have to work with. You may also receive an automated message; i.e. “this number is no longer in service”. This is a system glitch and a result of the volume of calls in the first couple of hours of ticket sales.There will be bumps in the first hour but the eight operators are receiving calls and processing orders constantly.

Meanwhile you have the option of purchasing online at www.share-there.com/writersfestival. If you have any questions or issues while placing your ticket order with Share-there, Sean will be standing by to support you at 604-741-8184.

Online sales are subject to processing fees. All prices include GST.

Please call the office after June 20 if you would like your tickets mailed to you. We encourage you to let us hold onto your tickets for you. Postage is expensive and having tickets held here eliminates the possibility of them being lost or forgotten. We can’t take responsibility for your tickets once they leave our office. We will hold your tickets until you come for your first event at the Festival. You will receive a confirmation from share-there when you order online but you still need a ticket printed by the Festival of the Written Arts to attend an event. Why? Our tickets consume less paper and our front of house volunteers will not be equipped to scan digital images on phones and tablets.

All tickets will be ready for pick-up on Wednesday, June 20.

PLEASE NOTE: All sales are final. This has always been our policy but we have, in past years, accepted the return of tickets for sold out events with waiting lists. This has become an unwieldy process that we are discontinuing.

If you are referring to a paper copy of the brochure, please note that there is an error in the body of the brochure. We transposed Event #12 and Event #17. The planner on the back panel of the brochure is correct.

Event #12 Ausma Zehanat Khan
Saturday, August 18 at 2:30 p.m.

Event #17 Kim Fu
Sunday, August 19 at 10:30 a.m.

Please call back during the summer and before the Festival if you have special seating needs or will require assistance from one of our Accessibility Volunteers. We won’t have time to help you on the first day of sales and we don’t want your request to get lost.

Please call the office or send an email to in**@wr*************.ca if you have questions or concerns. We look forward to chatting with you in the weeks to come as we prepare for our annual celebration of Canadian writers and their readers.